Heads Up Legal Information (Archive) – 06/24/2025

For Business Customers

Heads Up Terms and Conditions

Business Associate Agreement

Exhibit A: Support Services

Exhibit B: Service Level Agreement

Data Processing Addendum

Provider Portal Terms of Use

Patient User Terms of Use

Acceptable Use Policy

Provider Privacy Policy

Patient Privacy Policy

General Privacy Policy

For Consumer Customers

Consumer Terms of Service

Data Processing Addendum

Patient User Terms of Use

Acceptable Use Policy

Provider Privacy Policy

Patient Privacy Policy

General Privacy Policy

For All End-Users

Provider Portal Terms of Use

Patient User Terms of Use

Acceptable Use Policy

Provider Privacy Policy

Patient Privacy Policy

General Privacy Policy

Return to Relevant Documents