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We look forward to hearing from you!
Contact Sales
Have questions or concerns? Want to know how something works? Need enterprise or group pricing, or are looking for a partnership? Get in touch.
Contact Support
Having problems getting set up? Did you find a bug, or have trouble connecting? Let us know! We're always happy to help.
Request a Feature
Is your device not supported? Did you think of a killer feature that will take our platform to the next level? We built this all for you, reach out!
FAQ
I am a health practitioner. Can I use this with my clients?
Yes! To learn more about our Professional product, please visit the
Professional page.
What are the differences between your web app and the mobile app?
Currently our mobile app is meant to work as a ‘companion’ to the web app. On the mobile app you can access your dashboard, check your stats, enter data on the fly and connect devices and apps. The web app supports all other features including Care Team Access, CSV upload, graphing multiple data points and many more advanced features. Over time we will add additional features into mobile with the long-term goal of full feature parity between web and mobile.
Which devices/apps can I connect?
Supported devices and apps are listed on our
Integrations page. We are adding new sources regularly. Please contact us if you have a source you would like us to support. Most metrics (e.g. weight, ketones, blood sugar) can also be entered manually. You can also
create custom data sources if we don’t support a specific metric.
I live outside the United States. Can I still use Heads Up Health?
Yes. Although we do not yet support electronic connection to medical facilities outside the US, you can still use all other features. See the following video:
Do you offer a solution for groups and teams?
Yes. Please
contact us to discuss group licensing.
Can I pay with bitcoin?
Not at this time. Please
contact us to discuss alternate payment options.
Can I connect my family members, doctors and other members of my care team?
Yes. Our ‘Care Team Access’ feature allows you to share your profile with your care team members.
Do you have an affiliate program?
Yes. If you are interested in recommending Heads Up Health to your audience, please register for our Ambassador Program. We will review your application and contact you to discuss next steps.