9/02/2024

iOS Release Notes – 2024.08.00 – 9/2/2024

Overview:

• Updated conversation list section for an improved messaging experience

• Bug fixes and performance improvements

Enhancements:

• Messaging

  • The messaging list interface screen and the messaging thread interface hav been updated to provide a smoother and more seamless interface

• Fix to empty rows showing below messages

Bug Fixes:

• Journal

  • Fixed a bug where newly created journal entries with images would not show the image after updating a portion of the entry like subject 

• Notes

  • Removed the term “Coaching Notes” from the title of the module to “Notes”

Known Issues:

• The initial Apple HealthKit sync for new users is taking a significant amount of time if an app is placed in the background.

• Certain dashboard graphs are showing multiple months along the x-axis.

Additional Information:

As we continue our efforts to provide an industry leading experience. Look for additional enhancements and updates to our messaging functionality over the next few releases. 

7/01/2024

iOS Release Notes: 

Release Notes – 2024.07.00 – 7/29/2024

Overview:

• Updated conversation view for messaging

• Bug fixes and performance improvements

Enhancements:

• Messaging

  • The the message screen between a client and a physician has been updated and re-skinned for the updated release

Bug Fixes:

• General Fixes

  • Dropdowns selectors should now be showing default values

  • Switching orgs now shows a loading screen and the dropdown is inactive until the new org data is finished loading

  • Issue with app crashing when manual data is added has been fixed

  • App notification badge is correctly incrementing when a new push notification is received

  • Double tapping “Next” at the end of account sign up no longer displays error message

  • User can now switch organizations after updating profile information

  • Add Tile function is available from both the Dashboard “+” button and the hamburger side menu button

  • Fasting timer tile “+” button has been fixed

• Assessments

  • Sleep Quality Index (SQI) error message “Data Entry Error Unit can’t be blank” showing upon submission has been fixed

  • Completing an assessment will now navigate the user back to the assessments dashboard

• Journal

  • For new users, a bug was showing multiple journal entries on the web and zero entries on mobile until the user created a web journal entry has been fixed

  • Recent activity sort is now showing time of modification, added comments, and record creation

• Notes

  • Coaching notes has been removed for personal accounts

• Messaging

  • Fix has been put in place to allow users to navigate the new messaging form while the recipient list is loading

Known Issues:

• The initial Apple HealthKit sync for new users is taking a significant amount of time if an app is placed in the background.

• Certain dashboard graphs are showing multiple months along the x-axis.

Additional Information:

As we continue our efforts to provide an industry leading experience. Look for additional enhancements and updates to our messaging functionality over the next few releases.

6/03/2024

iOS Release Notes: 6/3/2024

Overview:

• Fresh user interface updates for Assessments and Journal sections
• Bug fixes and performance improvements

Enhancements:

• Journal Updates
  1. We’ve refreshed our Journal user experience to improve the overall usability.
  2. We’ve added a time selector to journal entries so users can include the time of their entry, giving greater insights to their practitioners.
  3. We’ve optimized our upload speeds so included photos save faster.
• Assessments
  1. We’ve redesigned our assessments to bring a more modern look and feel, enabling easier saving and completion.

Bug Fixes:

• Fasting Timer
  1. We’ve updated our mobile app timer to provide enhanced usability as well as improving the real-time sync with our web platform.
• Assessments
  1. We corrected a minor issue with associated assessment time stamps, allowing assessments with manually altered timestamps to record the correct time.
  2. The value for “ounces” was not being consistently saved in certain forms
• Journal
  1. Deleting journal photos will now correctly show as deleted in the UI.
• An intermittent crashing issue was fixed that was caused by disallowing notification

Known Issues:

• The initial Apple HealthKit sync for new users is taking a significant amount of time if an app is placed in the background.
• Certain dashboard graphs are showing multiple months along the x-axis.

Additional Information:

As always, we look to provide you with an industry leading experience and are working hard to ensure that we continually meet your standards. Over the next few months look for update to our functionality to bring more polish and ease of use.

4/24/2024

Overview:

This release saw us focus on UX improvements around the app’s navigation and stability updates in the login, messaging, and assessments module.

Enhancements:

• Our UI Navigation has updated to provide a more seamless user interface with new Dashboard, Messaging, Journal, Notes, and Notification options provided in the bottom tab bar.

Bug Fixes:

• An issue was resolved for the Sleep Quality Index (SQI) assessment in mobile was providing an error saying the Data Entry Error Unit can’t be blank.
• Secondary secure message notifications were being blocked in the previous release. Users can now create an initial notification message and continue the conversation in the same thread.

Known Issues:

• User icon in Messaging is cut off due to size constraints for all message threads
• In Assessments, “Total Stress Score” does not update in real time and only when the user saves and returns to the app
• When being timed out of the app, the error messaging is not appropriate and does not provide the user with the correct context
• Some user icons in messaging are changing back to the default user icon
• Daily wellness score is defaulting to the wrong time

Additional Information:

As always, we look to provide you with an industry leading experience and are working hard to ensure that we continually meet your standards. Over the next few months look for update to our functionality to bring more polish and ease of use.

December 2023

2023 is coming to an end and we’ll close it off with a bang. On the docket this month are few new features and integration enhancements. Stay tuned for the New Year where we have some great stuff planned!

Product Feature Releases

What’s New at Heads Up

Saved Reports

• In the analyzer, you can now run and save report settings that you can load back up later, eliminating redundant report creation! Any popular reports or correlations you used inside each client can be saved for easy access each time.

Reports Advanced Settings

• For advanced users, Heads Up Reports now supports custom y-axis, merge y-axis, and custom grid-lines. You can find these using the advanced settings gear icon, and using Saved Reports, you can save your advanced settings to return to later.

Client Tagging

• Using tags, you can sort, filter, and categorize your client list based on whatever groups you’d like to set up, such as high performance, weight loss, or hypertension. This will allow you to categorize your clients and see a more relevant list when you log in to Heads Up.

Security Tags

• For larger organizations with multiple pros, you can choose to maintain security tags. This means that administrators can associate Pros with Clients and those Pros will only be able to see their own clients, and nobody else’s. This will help any decentralized organization ensure proper PHI protocols.

Custom Logo Upload

• This feature will allow you to upload the logo of your business or practice directly into your pro portal to personalize the user experience. This is part of our self service customization roll out, stay tuned for more!

Dashboard Embedding

• We now support multiple embeddable options for those of you looking for a more personalized experience. For qualifying White Label accounts (contact sales) you can now integrate SSO and iFrame embedding of our dashboard into your existing patient portal.

Bug Fixes

Apple Health Bugs

• The new update to the Apple Health integration corrects several lingering bugs. Most notably the sleep bug that would augment the timestamp from Apple Health is corrected. All sleep times displayed in Heads Up should reflect the exact time displayed in the Apple Health app.

iOS Mobile Crashes

• As of December 23 the cause code causing the iOS crashes has been corrected.

Fasting Timer Fix

• All known issues surrounding the Fasting Timer have been corrected. The most recent issue regarding the end-at-date not saving correctly has been fixed, and the overall functionality has been improved.

November 2023

Not to get too excited, ok… we’re super excited, but notes and protocols are currently being rolled out! Stay tuned for updates on all things training and product improvements as this is just V1!

Product Feature Releases

What’s New at Heads Up

The What’s New Page

• First things first! The What’s New page is new. Keeping the Heads Up users up to date on what we’re working on is this pages top priority. The What’s New page will keep you up to speed on new product releases, updates, bug fixes, and what’s to come.

The New Pricing Page

• New on the Heads Up website is a brand new pricing page. The new page includes and more in-depth layout of what’s available with a pro subscription. Check it out!

What’s New for Heads Up Pros

Notes & Protocols

• Now in Heads Up, you can create your own protocols as a template, and share those with clients directly in the app! Using Notes & Protocols, you can communicate with one client or your whole client base. We recommend using this for workout protocols, supplement lists, meal planning, or visit/call notes but the possibilities are endless! Check out the Tips & Tricks page for details.

Pro Directory

• The Heads Up Pro Directory is to act as an easy way for Heads Up users to find professional coaches, straight from the Heads Up website. Heads Up users can search by any category to help them find what they are looking for, they can then reach out to Pros directly. Our hope is that this can help all parties involved. Help Heads Up customers find answers, and help Pros find clients.

Invite Additional Pros

• Now in Heads Up, you can invite other pros or admins in your organization to share your client list. Simply invite them in the app on the Users page and you’ll be working as a team in no time.

Tips & Tricks

• Heads Up has now added a library of tips on how to effectively use the application. Check back here for videos, in-app tutorials, quick tips, mastermind calls, and more.

Custom Experience

• We’ve expanded our customization options significantly. As part of our whitelabel option, we can give your clients a branded experience tailored to your organization with a custom dashboard, color scheme, logo, and custom links in the app directly to your own facebook group, knowledge base, support email and more. Contact our sales team to learn more.

Still to Come

• Self-Service Dashboard Customizations: This feature will allow you to customize your users’ dashboards by setting defaults in Heads Up. You can update it whenever you want!
• Multiple Dashboards: This feature will allow you and your clients to configure more than one dashboard and swap between them. For example, you could have different dashboards for clients with different goals or on different protocols, or perhaps for less and more advanced clients.
• Client Tagging: Using tags, you’ll be able to sort, filter and categorize your client list based on whatever groups you’d like to set up. This will allow you to see a more relevant list of clients when you log in to Heads Up.
• Security Tags: For larger organizations with multiple pros, you can maintain security tags. This means that Pros will only be able to see their own clients, and nobody else’s.
• Client Profile: We’re phasing out our concierge view (the one with the pink banner) and replacing it with a new pro view of the client profile. This will show you a more relevant view of your clients with more data. We’re slowly phasing this in, so you’ll be able to do it both ways for now. Click the client’s name on the table for the new view, or the View dashboard button for the old view.

Bug Fixes

Mobile Manual Entry

• Build 9, Version 3.0.0 of the Heads Up mobile app fixes the manual entry issue where previously the plus icon in the top right corner of the tile was missing.

Keto-mojo Connection Fix

• In Keto-mojo App Version 2.1.5, Keto-mojo corrected issues that were causing the sync between the Keto-mojo app and Heads Up to intermittently fail. For new connection instructions, click here, for new troubleshooting instructions, click here.