Overview

Founded by Dr. Brad Jacobs MD, BlueWave Medicine offers technology-enabled precision and functional medicine concierge practice in Silicon Valley. In his practice, Dr. Jacobs combines his training and expertise in Hakomi psychotherapy, clinical research, genomics, psychedelic-assisted therapy, digital health, and functional medicine to help improve healthspan and quality of life.

The team at BlueWave consists of health coaches, functional nutritionists, personal trainers, exercise physiologists, acupuncturists, psychotherapists, yoga therapists, and more. All of these practitioners work together to provide team-based, patient-centered, whole-person, personalized healthcare.

As a part of the Private Physicians Alliance and located in Silicon Valley, technology is a must-have in all areas of BlueWave’s practice. Heads Up, a platform that integrates with digital devices and provides a single platform to evaluate client data, is essential for delivering the superior results offered by the BlueWave team.

Business challenges

Being located in Silicon Valley, technology is a focus of many of the patients who work with BlueWave Medicine. Therefore, Dr. Jacobs knew that any patient portal experience had to meet the sophisticated needs of his unique concierge medicine practice. Additionally, with so many team members assisting in optimizing patient results, streamlining communication was also essential.

BlueWave uses Elation as its EMR, but it did not offer the user interface expected by its sophisticated clients or many of the functions needed by a whole-person practice. But like most EMRs Elation did not offer a comprehensive health data collection, visualization, and automation for practitioners to see the whole picture of the patient’s health.

Dr. Jacobs also needed a way to integrate devices into the EMR program, such as Oura and Dexcom, to help optimize the lifestyle factors driving health outcomes. Information from the devices needed to seamlessly integrate with advanced diagnostic offerings such as conventional blood work, biological age testing [Trudiagnostic, Lifelink], and body composition testing.

Finally, since BlueWave offers a concierge service, secure messaging and coaching features were essential, as the team regularly engages with clients. Coaching involves evaluating the insights from sensors and wearables, as well as diagnostic results to provide in-depth assessment and progress reports.

All of this functionality and access to client data needed to be presented visually and cohesively to help the BlueWave team effectively monitor and evaluate the success of their clients.

Technology solution

Heads Up offers a single technology-focused solution to integrate all of the unique needs of the BlueWave team. The platform seamlessly integrates with various devices and trackers, such as the Oura ring and Dexcom, providing real-time insights into the client’s stress, activity, blood sugar balance, metabolic health, and sleep.

Optimizing healthspan and lifespan is a cornerstone of BlueWave’s practice. Dr. Jacobs and his team establish baseline metrics and monitor the client’s progress over time, focusing on various interventions such as lifestyle, stress, diet, and sleep to optimize health.

A platform like Heads Up allows the team to integrate multiple health data points, making it easier to track and analyze client progress. The team can visually evaluate all of the longevity outcomes within one simple dashboard including:

• Age testing from TruDiagnostic
• Telomere length by LifeLength
• HRV
• Sleep
• AM Readiness
• Glucose
• Body composition
• VO2 Max
• Lactate threshold
• Weight
• Body fat
• Conventional blood tests (vitamin D, cholesterol, etc)

World-Class Patient Experience

Heads Up redefined the patient experience for Blue Wave Medicine, by providing a world-class platform that seamlessly consolidates and visualizes diverse health data, empowering patients to take control of their well-being and fostering collaboration between patients and their practitioners.

By streamlining the delivery of personalized care, Heads Up enables the BlueWave team to rapidly pinpoint key areas for intervention, engage patients with actionable insights, track progress over time, and consistently deliver data-backed outcomes.

Individual Patient Dashboards

At the core of the Heads Up platform is a single, intuitive interface that centralizes and brings to focus important personal health data for each individual patient. Practitioners can quickly access each patient’s health dashboard to see the latest insights, boosting both clinical and operational efficiency while saving valuable time and resources.

For patients, the dashboard offers a truly proactive and personalized experience. By clearly illustrating how daily habits—such as diet, exercise, and sleep—impact key health indicators like blood pressure, weight, and blood sugar levels, individuals gain a deeper understanding of how their choices directly shape their well-being. This empowered perspective not only establishes a new standard for patient engagement and care, but also inspires lasting behavior changes that foster optimal health outcomes.

Tracking Interventions

Heads Up simplifies the process of monitoring and refining interventions for BlueWave Medicine by offering clear, near-time insights into each patient’s evolving health metrics. This data-driven perspective makes it easy to see which treatments are working well, and which may need adjustment, ensuring every patient receives the most effective care possible. Beyond enhancing patient outcomes, this objective, evidence-based approach underscores the value of BlueWave’s concierge services and reinforces a culture of continuous improvement.

As you can see in the report below, BlueWave’s intervention helped improve the patients HRV from 25ms to 55ms. Providing validation of the physiological response to the treatment.

This enhanced awareness motivates individuals to make informed decisions and adopt healthier behaviors, leading to improved disease management, reduced risk of complications, and a greater sense of control over their health journey. Furthermore, Heads Up facilitated a more productive communication and collaboration between patients and practitioners at BlueWave Medicine, fostering a patient-centric approach to care.

Practice Level & Group Cohort Level Analysis

Beyond individual dashboards, Heads Up empowers BlueWave Medicine to analyze patient data at scale—across the entire practice or within specific cohorts. By aggregating metrics and outcomes for groups of patients with similar health goals or conditions, practitioners gain valuable insights into the effectiveness of larger-scale interventions.

This bird’s-eye view helps refine clinical protocols, identify best practices, and ensure consistent care quality throughout the practice. The result is an evidence-based framework that drives better outcomes for all patients, fuels continuous improvement, and elevates the overall standard of concierge medicine at BlueWave.

Enabling Health Coaches

Heads Up software helps BlueWave’s health coaches track individual and cohort outcomes, helping improve retention and client engagement. Health coaches help reinforce positive lifestyle behaviors and identify when there’s areas for optimization. Heads Up allows team members to access near-time data and wearable feedback to effectively coach clients to help them achieve their desired health outcomes.

Summary

Quantifying longevity outcomes requires a multifaceted approach that integrates advanced diagnostics, lifestyle interventions, and psychospiritual health. Optimizing health and understanding individual vulnerabilities in aging allows BlueWave’s clients to achieve a lasting health span and behavior change.

By combining these elements into one platform with a robust user interface, practitioners like Dr. Jacobs can provide comprehensive care that not only extends life but also improves the quality of life.

If your practice seeks the gold standard in health data management, Heads Up offers the solution to elevate patient outcomes and simplify care delivery.