AndHealth is a digital health company that treats patients remotely for chronic autoimmune conditions with a focus on root causes and participatory healthcare.
AndHealth was started by founder and CEO Matt Scantland, previous co-founder and CEO of CoverMyMeds, one of the largest healthcare technology companies in the United States. He was motivated to begin the company through his personal experience with a chronic condition, and how participatory healthcare can help reverse chronic disease.
AndHealth recognizes that health is largely driven by social factors including nutrition, stress, sleep, and movement. Their approach aims to stop autoimmune disease progression by addressing root causes. They also aim to reduce the need for biologics typically used in conventional medicine to manage autoimmune conditions, which have the potential to cause long-term side effects.
AndHealth uses remote patient monitoring powered by <ŌURA> and Heads Up to support clients on their journey to health through continuous and virtual healthcare. They utilize a multidisciplinary team including physicians, gastroenterologists, rheumatologists, and PharmDs with access to PhD researchers and individuals from the <Institute of Functional Medicine>.
Their autoimmune reversal program launched in early 2023 initially focusing on migraines, psoriasis, psoriatic arthritis, rheumatoid arthritis and inflammatory bowel diseases including Crohn’s and ulcerative colitis.
Unlike conventional approaches to auto-immune conditions which rely mainly on pharmaceutical interventions, AndHealth emphasizes a root-cause approach focused on addressing and optimizing lifestyle factors (diet, sleep, exercise, stress) as the primary focus of treatment.
A technology solution was required which could remotely capture patient biometrics on diet, sleep, exercise and stress on a daily basis. This data needs to be relayed to AndHealth patients, providers and health coaches to enable real-time monitoring, patient education and remote health optimization.
AndHealth partnered with Heads Up and Oura to develop a remote physiological monitoring solution for their auto-immune program.
Each patient in the Autoimmune program is equipped with an Oura Ring upon enrollment.
Oura Ring allows AndHealth to remotely capture important biometrics on a daily basis indicating how well each patient is managing their physical recovery, stress levels, sleep, and exercise.
The data points from Oura Ring are used in the program to identify when patients might be getting run down or sick which can lead to an increased risk of an autoimmune flare. The data is also used to help patients create tiny habits to improve sleep, movement, and stress management.
The Heads Up platform holistically integrates Oura data from all patients into a centralized platform.
Patient-facing dashboards enable individuals to engage with their biometrics so they can learn how corrective lifestyle actions lead to improved health. Provider facing dashboards put Oura data from all clients on a single screen for fast and easy analysis.
Customized reports help providers track cohort outcomes and personalize the program for each patient. Alerts are configured to flag biomarkers that are trending out-of-range.
Additionally, Heads Up is being used to centrally manage other forms of biometric data including lab results and other forms of objective and subjective patient-generated data.
At the core of the AndHealth auto-immune program are the health coaches that support clients on their journey toward optimal health.
These health coaches are trained through reputable health coach certification programs and work with AndHealth’s physicians to review patient data, educate patients and coordinate care.
Leveraging advanced wearables like Oura Ring with remote monitoring software from Heads Up opens up new treatment possibilities for AndHealth.
Powerful views into patient health outside the doctor’s office are now possible. Lifestyle factors contributing to a patient’s condition can be flagged and used for corrective action and patient education. Outcomes can be assessed using biomarkers like heart rate variability in addition to conventional biomarkers such as diagnostic lab results.
Let’s explore a couple specific examples.
Patient A in their 60’s has psoriasis and psoriatic arthritis. They started several supplements to improve gut health as part of their AndHealth treatment plan.
On March 17 the patient reported one of the supplements was causing gas, bloating and GI distress. On March 21 they started to have body aches, headaches and felt feverish.
Oura Ring measures temperature trends while sleeping. A sudden rise in skin temperature can indicate an auto-immune flare or impending illness such as an infection.
Upon review of their Oura data in the Heads Up platform (see figure x), the AndHealth team noted an increase in their temperature by 3 degrees along with a drop in HRV and an increase in respiratory rate and heart rate.
Figure X: Patient A – Heart rate variability, resting heart rate, temperature deviation and respiratory rate for patient experiencing GI distress due to COVID infection.
The Heads Up platform flagged these abnormal readings enabling AndHealth providers to reach out with corrective action.
AndHealth encouraged the patient to get tested for Covid which can present with GI symptoms. The patient ended up testing positive and once their illness resolved they were able to maintain the supplement protocol without side effects.
Patient B is a 55 year-old male engineer with significant family stressors. He has a “Type A” personality and manages stress with intense exercise. He regularly goes on long bike rides (16-30 miles) where he also incorporates high intensity sprints.
In this example, he went on three 30 mile bike rides with sprints. After the first bike ride, his HRV dropped and he started experiencing joint pain. By the third day he had to go on prednisone due to a flare of rheumatoid arthritis.
Figure <y>: Patient B – Decrease in heart rate variability due to overtraining correlating with physical symptoms of rheumatoid arthritis.
Exercise in autoimmune patients is important and has been shown to improve depression and anxiety, improve fatigue and increase endorphin production to improve pain.
However, excess exercise can lead to microtrauma and trigger an autoimmune flare. Finding the right balance of exercise for these patients is an important part of the treatment plan.
In this one instance, AndHealth was able to show the patient a graphical example of how excessive physical training was lowering his HRV and ultimately leading to an auto-immune flare.
Being an engineer, this patient was very interested in tracking and learning about his Oura data. He was educated about HRV and now if he sees a drop in HRV after intense exercise, he modifies his workout to focus on activities that are more restorative. He’s had no further flares of his Rheumatoid arthritis.
AndHealth has created an innovative approach to the management and treatment of autoimmune conditions built on Oura Ring and the Heads Up platform.
The program integrates data from wearables like the Oura Ring and with conventional laboratory testing with a functional medicine approach to treatment.
AndHealth can help patients target the lifestyle behaviors that most impact the severity of their condition and reduce the use of conventional biologics for symptom management.
As a result, AndHealth has shown clinical data that support their protocol, increased patient engagement and satisfaction with the program and increased success for their patients and multidisciplinary team.
Interested in a similar solution for your practice?
Schedule a session with one of our specialists to demo and learn how to integrate Heads Up into your organization.
Supplement Brand Validates New HRV+ Supplement Using Decentralized Digital Health Monitoring Technology That Automatically Collects Sleep & Behavioral Data Through Wearables & Assessments.
Decentralized Health Research Platform
Mode+Method is looking to validate a new product in the supplement space aimed at increasing a customer’s HRV with a goal of rapidly scaling sales this calendar year.
Mode+Method primary challenges were finding users to test the product, the cost of collecting, managing, and analyzing health data, finding the right partner(s), with a flexible platform. Lastly, Mode+Method did not want to be limited into taking a rigid data collection and development environment.
The end result Mode+Method aimed for:
Mode+Method needed a device-agnostic flexible software solution that could automatically capture the health data they needed while also being able to analyze it in near real-time with ease. The goal was to produce health data that can be used to build trust by making objective claims in their sales and marketing materials.
In the future, Mode+Method wanted a model that could be replicated for discovering product opportunities and validating new products that they develop.
“We used the Heads Up platform to validate our new product targeting nocturnal Heart Rate…to aggregate the study data from multiple wearable systems. The platform seamlessly ingested HRV and sleep data from Oura ring & other wearables, and the reporting tools made outcomes analysis a breeze.”
The supplement industry is one of the most competitive and fastest growing industries in the United States. There are over 29,000 dietary supplements available in the U.S. market, with approximately 1,000 new supplement products being introduced to the market every year.
Despite being such a large market, with an estimated 77% of Americans taking at least one supplement, 59% of global consumers want to see scientific evidence supporting supplement efficacy. Many factors play into this, such as legislation that limits the regulation of most dietary supplements, the presence of “snake oil” supplement brands that devalue the reputation of other brands, and limited research on the effectiveness of supplements.
The scientific awareness of the consumer has evolved post-COVID, partially thanks to new interest in longevity and immunity enhancement. Consumers are no longer only swayed by marketing techniques and older research on individual ingredients, consumers want evidence that the “specialty blends’ developed by supplement manufacturers work as advertised.
For companies to succeed in this evolving market, validating their products and services with decentralized trials will be necessary to build trust with consumers’ purchasing decisions, answering the consumer’s authentic question of, “will this work for me?”
Longevity Labs, Inc, the parent company for Mode+Method, is a health and wellness research company specializing in longevity and human aging. They developed the supplement product HRV+ and designed it to optimize performance and boost Heart Rate Variability (HRV), a health marker associated with reduced morbidity and mortality.
HRV+’s active ingredients include cannabinoids extracted from a proprietary hemp oil, curcumin, magnesium, and omega-3 oil.
Since Mode+Method is a new supplement company, and they have aspirations to rapidly grow their new product (HRV+) in 2023. They needed a flexible research solution that is cost effective and quick to set up so that they could receive results back quickly.
Mode+Method is focused on producing high quality supplements, and does not have the infrastructure to validate the product with an in-house technology solution. The complexity of organizing the study, obtaining participants, onboarding them, collecting the data and analyzing it needed to be achieved quickly, with help from a partner.
Therefore, Mode+Method searched for a:
Trusted partner who was well-connected to the wellness and supplement industry, and had experience in consumer health data analysis, all while providing top notch user service.
Research process that was simplistic both internally and for the participants.
Flexibility to try new ideas and possibly test new products easily.
Support with participant recruitment and onboarding.
Single platform that could accurately track biometric data from various inputs that could be easily analyzed at both an individual and cohort level.
Heads Up Health worked with Mode+Method to create a solution that supported their research goals to validate their product (HRV+) and differentiate themselves in the supplement industry.
Collaboration & Support
Process Driven:Together, Mode+Method and Heads Up created a highly collaborative and process-driven study startup based on Heads Up’s experience.
Accessible: Heads Up works closely with clients to provide an optimal research study experience. For this project, the Mode+Method team and HeadsUp met weekly during the first 4 weeks of their collaboration,
Top-Notch Customer Support: Heads Up provided consistent customer support, not just through study start, but throughout the duration of the collaboration to ensure a smooth user experience.
Speed: Up and running in weeks
The traditional research recruitment process can be tedious and it can take months for companies to get meaningful sample sizes of participants to validate supplement claims.
Heads Up’s team simplified the process for Mode+Method by developing a recruitment plan, creating a participant onboarding experience, streamlining the consent process, and creating a customized dashboard experience for data input and collection. Together, these solutions reduced the recruitment time so that the study could be up and running in weeks.
Turnkey experience for study subjects
Built into Heads Up’s system are safeguards against participant attrition, which can slow the speed of effective data collection. Heads Up is an easy to use platform, with both customizable and intuitive-to-use desktop/mobile interfaces for participants.
The system allows for low-burden data collection in the form of automated data collection. Heads Up also provides participants with a step-by-step guide concerning expectations and tasks required to be a part of the study.
Automation & Data Visibility
Heads Up’s platform is an integrative technology built around continuous remote monitoring, and supports passive data collection from multiple wearable devices and apps all in one place. In addition to other collected biometric data, Oura Ring wearables were used in the study to accurately measure HRV and other health metrics.
Our platform can easily generate individual reports to hone in on the effects of the supplement on a person-to-person basis, but that’s not all.
Heads Up supports automated cohort analysis to ensure adherence to the protocol, help companies review macro trends across the subject population, and get real-time readings on how performance is trending – all at the click of a button.
Tools In Action:
White-labeled web and mobile app to have unified branding.
Custom signup page to promote customer trust.
Custom Video Introduction
Welcome video introduction to build a rapport with the participant and educate them on what to expect.
Click-by-click platform walkthrough for each participant to ensure they understand the expectations and how to use the platform.
Easy click-button consent process to simplify the onboarding experience.
Automated Data Collection
Automatically collected data from wearable devices like Oura that can be set up in seconds.
Collect pre and post-subjective data from participants.
Only show relevant metrics to participants.
Automated cohort analysis for quick decision-making and visibility (ex: out of range tracker, performance snapshots)
The Heads Up platform is the perfect solution for data-driven supplement companies who want to validate their supplement’s outcomes using near real-time tracking tools that quickly and easily quantify changes to users’ health data from an individual to the cohort level. If you are looking for software and support validating your supplement or health solution, schedule a discovery call with our support team and we’ll be happy to help you.
Are you looking to validate your health product?
Schedule a call with our Trials Specialist to find out how our program can work for you.
Heads Up Signals provides health professionals with a suite of CGM reports to better monitor and manage their clients’ glucose levels. Through the master dashboard, individual drill-down, the Cohort Performance Over Time report, Out of Range, Week over Week Improvement dashboards and Data Export report, health professional teams can identify areas of out of range, fluctuations, and improvements quickly. These reports allow for tracking of trends over time, and help health professionals better understand their clients’ glycemic control.
With these automated reporting tools, health professionals can then use this information to motivate and inspire their clients to take positive and informed actions towards maintaining their glucose levels. Ultimately, Heads Up Signals provides a comprehensive set of reports for health professionals to efficiently manage their clients’ glucose levels.
These reports have been designed to provide users with a clear overview of all the CGM and glucose statistics of their practice in one place, enabling easy identification of individual users who may need closer monitoring. The reports also allow for detailed analysis of the performance of specific cohorts, helping health professionals see glucose trends over time and identify areas for improvement.
The list of Continuous Glucose Monitoring (CGM) suite includes:
Cohort Performance Over Time
Individual Drill Down
Out of Range
The Out of Range report is another useful feature that highlights instances where different users may be exceeding safe levels, providing an early warning of potential concerns. The Week over Week Improvements report enables users to monitor positive trends in glucose levels and highlight the success of individuals in their practice. Lastly, the ability to export raw data is perfect for those who wish to analyze the data outside the platform. Overall, these new reports offer a powerful toolset for professionals to manage patient glucose data and monitor changes in real-time, in one single platform. Sign Up.
The new CGM Glucose Related Stats Master Dashboard showcases four key stats: average glucose, standard deviation of glucose, the time and range between 70 and 120, and the percentage of readings above 140. These stats are conditionally formatted to support ease of understanding, with recommendations from the experts in CGM and glucose. Users can adjust the conditional formatting and stats according to specific requirements for their practice. This dashboard helps users to manage glucose levels and track glucose data for all users in their practice via a single platform.
Individual Drill Down
The Individual Drill Down Dashboard allows users to select a specific user in their practice to see changes in their glucose stats over a certain time period in a graphical way. The individual drill-down dashboard displays glucose stats such as average, standard deviation, time and range, and spikes in a tabular format. Users can see how these measurements have changed over time for the selected individual. The report allows users to identify fluctuations and take actions to improve glucose levels for the individual in question.
Cohort Performance Over Time
The Cohort Performance Over Time report displays the same glucose stats as the individual drill-down report but for the entire cohort. Users can see at a glance whether a new protocol or challenge is working for the population as a whole. Users can customize the report by selecting different time periods, granularity, specific users or groups using tags. This new report enables users to assess performance over time and quickly identify changes and fluctuations in the population, and make more informed decisions. Try it out for yourself.
Out of Range
The Glucose Out of Range report allows for health professionals to see who is out of range quickly and easily. Users can customize the report by setting criteria to define what you consider to be out of range glucose values. The report will then display readings where users go above or below the defined thresholds for a certain time period. Users can use this report to identify when users’ readings are out of range and engage in discussions to improve future readings. This report can help users take actions quickly and improve health outcomes.
The Week over Week Improvements dashboard is inspired by one of the health practitioners on the platform who used CGM in her practice, emphasizing the need to provide users with positive feedback to motivate compliance. The Week over Week Improvements dashboard is simple and shows on average for the week versus the previous week. What cohorts change in average glucose, standard deviation, and time and range have occurred. It also shows which users had the biggest metric changes in the positive direction, allowing practitioners to share positive feedback with these users for encouragement. This dashboard motivates users to continue with their actions and to strive for further improvements. Create a complementary account.
This is the Data Export report that is part of the Continuous Glucose Monitoring CGM Reporting Suite in Signals. This report offers a simple solution for users to export raw glucose data for specific users or for all users over a designated time period. The exported data file is in a CSV friendly format that users can further analyze outside of the platform. This report is a straightforward solution for data export, allowing users to analyze and interact with the data outside of the software.
CGM Reporting Suite Conclusion
The CGM Reports inside Signals offer a comprehensive solution for Health Professionals to gain a deeper understanding of their clients’ glucose levels as a cohort and individually. These tools give Health Professionals the power to track client’s glucose levels more effectively and identify areas that could use improvement. Through tracking trends, identifying out-of-range values, understanding cohort performance and having access to easy data exports – Health Professionals are equipped with actionable insights that will motivate their clients towards better glucose levels for improved health.
Sign up for Heads Up’s Connected Health Platform today and try Signals in your practice. With Signals, you can quickly get valuable insights into your patients’ health status, helping you deliver better care, faster. Plus, it’s completely free to use with up to 3 users! Join now and experience the power of connected health.
The Oura Ring is one of the most accurate wearable devices for tracking biometrics related to sleep, recovery, movement, and overall wellness. To follow are the various steps you and the patient will need to take to add the Oura Ring to your patient’s portal.
Connecting the Oura Ring to the Oura Application
The first thing the patient will need to do once they receive their Oura Ring is download and connect the ring to the Oura application (IOS or Android). Please see Get Started with Oura for step-by-step instructions.
Connecting Oura Rings to Heads Up Platform
Heads Up pulls the patient’s Oura data from the Oura cloud. The patient’s data is sent to the Oura cloud after the patient first opens the Oura application after awakening. The Oura ring will sync to the Oura cloud each time it is opened during the day.
Next, you will need to make sure your patient’s Oura ring is connected to Heads Up. The patient can connect Oura via the Heads Up mobile or web application.
Once connected, you should see the patient’s Oura ring data on Heads Up. If the Oura ring data is not up to date for any reason, then you should ask the patient to force a manual backup of their Oura ring data to the Oura cloud using the below instructions:
1. Ensure WiFi or cellular data is enabled.
2. Go to the menu on the Home tab.
3. Tap Settings .
4. Below Account, tap ‘Back up all data.’
Interpreting the Oura Ring data
Oura rings collect and shares a lot of data. Below are a few of the metrics you should focus on.
There is a modern-day misconception about the importance of sleep. We’ve convinced ourselves that anything else is more productive and frequently hear the expression “you can sleep when you’re dead.”
Recently though, sleep science has been gathering steam and proving what should have been intuitive all along: that our bodies didn’t evolve to waste time. Sleep is central to health and performance. Although we remember little from our time asleep, our brains are firing and our bodies are actively repairing. During sleep, the brain consolidates memories and removes toxins, while the body stokes the immune system and regulates metabolism.
The sleep hygiene movement is starting to have a social impact and people are waking up to the importance of investing in sleep. If you want to take better care of yourself, start by making your sleep a priority.
The research is clear that adults should get 7 to 9 hours of sleep per night. This range of sleep hours is based on years of research and is the standard set by the National Sleep Foundation. It’s been determined that chronic sleep deprivation can lead to a dramatic increase in the risk of cardiovascular disease and lead to weight gain, in addition to other health issues.
Another important aspect of sleep that can help maintain optimal health and performance is sleep consistency. Ensuring consistency in your bedtime and waking time can make a world of difference. For example, going to bed early and waking up early during workdays can help improve productivity throughout the week.
Some individuals will wake up tired despite sleeping the appropriate number of hours due to restless sleep. Sleep Disturbances caused by wake-ups, get-ups, and restless time during your sleep can have a big impact on sleep quality and daytime cognitive performance. Restless sleep is less restorative than uninterrupted sleep and it is usually the cause of daytime sleepiness.
Disturbances can be caused by various factors, such as stress, noise, partners, pets, or different foods. Here are a few tips to improve your chances of getting restful sleep:
Optimize your sleep environment by making sure your mattress is comfortable and your bedroom is cool (~ 65℉/18℃), quiet, and dark.
Avoid spicy, heavy meals, and alcohol close to bedtime.
Avoid caffeine prior to bedtime and late in the afternoons.
While regular physical activity can make your sleep more restful, try to avoid exercising at least 1-2 hrs before your normal bedtime.
Help your brain and body to wind down by disconnecting from bright screens and dimming bright lights 1-2 hrs before going to sleep.
From a circadian biology perspective, your day begins when you go to sleep each evening. Sleep allows the human body to recover from the physical and mental demands of the day. There are a number of metrics related to recovery, such as Resting Heart Rate (RHR) and Heart Rate Variability (HRV).
Resting Heart Rate captures the number of times your heart beats per minute while at rest. An abnormally high or low resting heart rate may mean you’re overly stressed and not getting enough rest, or perhaps your immune system is fighting something.
Heart Rate Variability refers to the constant variation in milliseconds between your heartbeats. As popular as the metaphor may be, a healthy heart doesn’t beat as regularly as a metronome—it changes its rhythm with each beat. Some situations increase variation (high HRV), while others cause the intervals between beats to remain constant (low HRV).
You may be unaware of these subtle variations, but they reflect your heart’s ability to respond to different situations. HRV can react to stress and/or illness before resting heart rate (RHR), which makes it one of your body’s most powerful signals—providing useful insights into your stress levels, recovery status, and general well-being. As a rule of thumb, high HRV is associated with rest-and-digest, general fitness, and good recovery, while low HRV is associated with fight-or-flight, stress, illness, or overtraining.
While individual days may be lower after high-intensity exercise, a night out, or a stressful day, if your recent HRV is on par with or better than your average, it’s a sign of good recovery. Monitoring HRV trends with an Oura Ring shows whether you are adapting or not to the “load” you are exposed to. This load could be new medications or treatment plans, or an increase in training load.
Body temperature is a key signal, as your body constantly generates and sheds heat to hover around your ideal temperature. This metric can act as a warning, signaling cold or broader health development like hormonal fluctuations. Very few wearables track this metric. One exception is the Oura Ring, which monitors your skin temperature while you sleep. This form of measurement is very close to your core temperature only while you are sleeping. You can also use one of the many digital thermometers to check your temperature right after you get out of bed.
He was a man in his late 50’s. His brother, 63 years old, recently had a heart attack that scared the whole family.
Thankfully, his brother got medical attention quickly. After a trip to the cath lab and a few stents, he’s been recovering well at home, all things considered.
But the experience was a wake-up call for Daniel.
Not only did he almost lose his brother, but his mom also passed at a young age from heart disease. He knew heart disease sometimes has a genetic component. With what happened to his mom and his brother, he knew he needed to get his heart health checked out. … And he’d be the first to admit that he hadn’t seen his primary in years.
But he had three kids at home. He had a wife. They all depended on him.
So he made an appointment with his physician. And sure enough, Daniel had pretty significant undiagnosed hypertension.
After a three-minute talk with his doctor where he was too stunned to begin formulating questions, he walked out of the office with a new prescription in hand.
But later, the questions flooded his head:
Was taking medicine just a part of his everyday life now?
Is there any way to lose weight, adjust diet, or exercise to decrease the dosage of medication needed?
What are the common side effects to look out for?
Is medicine the only way to treat hypertension?
He felt helpless and confused. All he knew was that he needed to take care of his cardiac health for the sake of his family. So despite his questions, he religiously took his meds. And thankfully he did start seeing blood pressures in the healthy range.
If you’ve been a physician or a medical provider for longer than a few years, I’m sure you’ve had a patient like Daniel. While he did get the care he needed, there are definitely some gaps in the process.
If you’re looking for a way to fill in those gaps and holistically care for your patients, implementing the connected health model could be the game-changer you’re looking for.
Here at Heads Up Health, we’re passionate about helping you help your patients. Which is why we’re also passionate about connected health. Let’s dig into exactly what connected health is, how it can help your patients, and how we’ve integrated it into our technology.
Why did you first decide to open your own practice?
Maybe you wished you could do more for your patients… but you only had so much time to see so many patients.
Maybe your patient list was too long to remember each one… but you want to care for your patients on a personal level.
Or maybe… you became frustrated with how disconnected traditional healthcare can be.
Regardless of your reason, you made the choice to practice medicine in a way that feels more comprehensive and gives you more time with each patient. And that is so important to the patients you care for. This is why the connected health model could help you help your patients even more.
But what exactly does “connected health” mean? If you searched online for the term, you’d probably get at least 5 different definitions. And it’s hard to pin down an exact explanation, because it’s more of an attitude or frame of mind around healthcare. ¹
Basically, the idea of connected health is that the patient should be connected to their clinicians, and clinicians should be connected to each other, all keeping the patient’s health at the center.¹ Wellness and preventative medicine is highly emphasized in this model, as well as the clinicians meeting the patient where they are on a continuum of care.¹ In the connected health model, the patient is an active participant in their health plan.²
The term “connected health” is often used within the context of “telehealth” or “health technology.” While practices implementing connected health don’t necessarily need to be using technology to keep everyone connected, tech and telehealth companies have stepped up to help in a major way.²
Heads Up Health Gives You a Connected Health Platform for Your Practice
Heads Up Health is a company that uses technology to collect data from:
Clinically validated wearable devices
remote patient monitoring devices, such as blood glucose monitors and blood pressure monitors
After collecting the raw data, it’s formatted and organized so you can easily analyze, make improved clinical decisions, and avoid medical errors. The more you know about your patients’ day to day health, the better you’re able to treat them. That’s why the data that’s extracted and organized by Heads of Health is so valuable. Plus, all of that data is displayed beautifully and clearly in one user-friendly platform.
4 Major Ways Connected Health Through Heads Up Health Benefits Your Patients
The connected health technology Heads Up Health provides not only makes your life easier, but it helps you deliver real results to your patients. Let’s dig into specific ways connected health through Heads Up Health can improve outcomes for your patients.
It’s simple to use.³
Not only is the data clear and easy for you to use, it’s also easy for the patient to collect. In most cases, participation from the patient is nearly effortless. Often they simply wear a monitor, a smart watch, or click a few buttons in an app. Since most of us have our smartphones and smart watches on anyways, often these types of monitors and devices don’t disrupt our routines, which makes the data easy to obtain, reliable, and consistent.³
There are fewer errors, and the accuracy of health trends are better than ever.⁴
The numbers collected from medical devices and smart devices tend to be much more accurate than self reported data.⁴ More accurate data results in more accurate diagnosis, and more appropriate interventions. It’s human nature to want to fudge the numbers on a medical form, or to forget to log a check on your blood glucose log. But with all that automated, the data is comprehensive and accurate. This gives you a realistic picture of the illness and a clear view of what next steps to take.
Allows for more thorough monitoring of chronic diseases.
Because of the accuracy and consistency of the data collected through Heads Up Health, the way you monitor chronic diseases could totally change for the better. If your patients are forgetful or inconsistent in the past with self monitoring, this is a great option for them.
As discussed above, remote monitoring takes so little effort on the part of the patient that collecting the data is easy for your patients.
Because of this, you’ll have the data you need to catch dangerous data trends before they turn into a hospital visit.⁴ In fact, one study showed that cardiac patients who received alerts to an app about their condition had a 16% decrease in overall hospital admissions.⁵
The ability to more tightly manage chronic illnesses like diabetes and heart disease could add years to your patients’ lives, save them thousands of dollars in hospital visits, and improve their quality of life for years to come.
Plus, many patients enjoy following along and seeing how their numbers trend. This encourages active interest and participation from the patient.³
Remote patient monitoring makes care more accessible and often more affordable.
Remote patient monitoring through Heads Up Health brings healthcare specialists to remote areas where patients might not have care locally. This is a game-changer for individuals living in rural communities and less access to care.⁵ Since a patient can be virtually monitored from anywhere, this aspect of connected health truly connects patients to the care they need.³
Remote patient monitoring tends to be affordable for both the practice and the patient, breaking down some of the financial barriers to patients.⁷ Additionally, remote patient monitoring is reimbursable through health insurance, making it a win-win for everyone. Even cash-based practices have started moving to the payer system for RPM services due to the revenue generating opportunity.
About 60% of all healthcare organizations already use some type of connected health technology, and it’s easy to see why.⁶ It’s easy to use, has less errors, improves patient outcomes, and is highly accessible.
At Heads Up Health, We’re Passionate About Using Connected Health to Bring You Closer to Your Patients
Remember Daniel from the opening story? At Heads Up Health, we use connected health to help patients just like him by:
Makes connecting with your patients easy with our beautiful, efficient platform. Patient data is securely organized and succinct. This means your time with your patient can be spent educating and addressing concerns, instead of trying to make sense of the numbers.
(The system can even be branded to your practice as well!)
Providing you with effortless, pertinent data and trends. Changes in therapy are easy to assess. So if Daniel was your patient and lived in a rural area, you could potentially lower his medication dose, knowing that you can regularly track his blood pressure monitor to see if he’s tolerating the change.
Making compliance simple and encouraging patient participation. The simpler a tool is to use, the more likely a patient will use it. Since the remote patient monitoring features require little work from the patient, patient compliance is improved. Plus, patients often are interested in tracking their own health trends through the platform, encouraging the patient to be an active participant in their health plan.
If you would like to get started leveraging the Heads Up connected health intelligence platform in your practice, click here to register for your free account.
After registering you will get an opportunity to schedule with a Heads Up Data Architect to help you with setting up the Heads Up Connected Health Platform to get the most out of it for your unique practice.
The Ciba RPM program leverages a multidisciplinary team of physicians, dietitians, and health coaches for patient engagement, goal setting, lifestyle modification, and running the day-to-day operations of the RPM program.
The RPM program has created new revenue opportunities for Ciba Health inside the payer system, delivered quantified improvements in patient outcomes, and has positioned Ciba Health as a category-leading integrative practice with sophisticated RPM capabilities.
Ciba has selected Heads Up as the software platform for their RPM program. The Heads Up dashboard integrates seamlessly into the Ciba Health EHR system to facilitate data aggregation, analysis, alerting, reporting, RPM billing, and much more.
About Ciba Health
Ciba Health was founded in late 2019 by Dr. Innocent Clement, a trained physician, and former CEO and Co-Founder of Kaia Health Inc., a digital therapeutic company. The formation of Ciba Health was a response to the pitfalls of the conventional medical model, and an understanding that holistic, patient-centric care was essential for patient health.
Ciba Health is powered by the mission to provide better healthcare by researching the unique biochemistry of every patient, offering tools to practice better self-care, preventing diseases, and encouraging people to live their life to their fullest. Personalize, prevent, and educate—that’s the Ciba Health motto for creating healthcare that truly cares.
Ciba offers programs in Advanced Primary Care, Type 2 Diabetes Reversal and Depression & Anxiety Breakthrough and Digestive Health
Remote Patient Monitoring Overview
Remote Patient Monitoring (RPM) is a system in which digital technologies are used to monitor and capture physiological data from patients at home. The data is monitored and reviewed by healthcare providers for personalized patient care.
Clinics and providers that use RPM can bill and submit claims for RPM services to healthcare payer systems through the use of CPT codes.
These codes assist in healthcare documentation and can be used for processing claims and billing, reporting medical procedures and services, and evaluating the utilization of healthcare services.
The primary CPT codes used for Remote Patient Monitoring include the following:
CPT Code 99453: the initial patient education on the medical device and training on the proper use
CPT Code 99454: the monthly remote monitoring of physiological parameters by wearable devices, includes provision and programming of device
CPT Code 99457: monthly billing for care management and coordination, requiring 20 minutes of interactive virtual care
CPT Code 99458: billing for additional time spent with the patient beyond the initial 20 minutes, billed in 20-minute increments
Heads Up worked with Ciba Health to create a Remote Patient Monitoring platform to address their unique challenges:
Device data fragmentation
The Ciba RPM program leverages best-in-class devices (Libre, Oura, and Withings). Ciba Health needed a solution to seamlessly integrate data from multiple devices onto centralized dashboards for both patients and providers.
Diagnostic lab testing
In addition to integrating device data, Ciba Health needed an RPM platform that could also track lab tests including lipid panels, metabolic markers (Hba1c), functional diagnostic testing (Great Plains, Dutch, etc.), and much more.
EHR integration & white-label ready
Ciba Health needed an RPM solution that could integrate directly with their EHR system to simplify the user experience for both patients and providers. As part of the integrated solution, Ciba wanted to use their own branding on the patient-facing dashboard.
Ciba Health needed a platform with the analytics capabilities for their data science team to measure outcomes across their entire Type 2 Diabetes Reversal program.
Ciba Health leverages FMCA health coaches for patient engagement. They needed an RPM platform that could integrate health coaching with biometric data from the devices as part of their RPM patient engagement strategy.
Ciba Health needed an RPM solution that would enable monitoring lifestyle factors including diet, sleep, stress, and exercise. Visibility into these lifestyle factors is a key part of Ciba’s holistic approach to Type 2 Diabetes Management.
Ciba Health was seeking to explore revenue opportunities that rely on tracking RPM billing eligibility for each CPT code and export data in a customized format for their billing team.
Heads Up was selected as the technology vendor to meet both Ciba Health’s business and practice needs for their RPM solution.
Heads Up created a dashboard to integrate all of the devices and data required for the RPM program. Libre, Withings, and Oura all seamlessly integrate into a single view for patients and providers.
Integrated Lab Testing
Ciba Health uses a combination of conventional lab testing (Hba1c, lipid panels etc.) and functional diagnostic testing. The RPM portal was also configured with the ability to track diagnostic lab testing alongside the device data.
The dashboard was directly embedded into the Ciba Health EHR system and uses single-sign-on (SSO) for a seamless user experience.
Customized data exports are delivered each month to the Ciba data science team. Outcomes can be analyzed across the entire patient base. As the data set grows, Ciba can start to apply machine learning and AI to learn more about how their programs are performing.
Customized Billing Reports
Customized reports are delivered to Ciba throughout each calendar month. These reports help determine where there are clinically relevant RPM related billing opportunities each month.
The FCMA health coaching program is considered a gold standard in functional medicine, and is the only program designed and delivered in collaboration with the Institute for Functional Medicine (IFM).
These coaches were then trained through the Heads Up University RPM Certification Course for health coaches. This program consists of seven video modules and additional resources that cover how to get started with RPM, coding and billing, medical protocols, and legal considerations for RPM.
As a result of this training, the Ciba Health coaches are better equipped to manage the day-to-day of the RPM programs and can use the incoming data as opportunities to check-in with patients.
Using the remote monitoring solution created by Heads Up, Ciba Health was able to achieve the following outcomes.
Ciba Health has enrolled in the payer system and is now generating claims revenue for their RPM services. With a proven RPM solution in place, Ciba Health is preparing to scale their RPM revenue as they bring on new clients.
Using the data generated from their RPM program, Ciba Health is able to quantify outcomes both at the individual level and at the cohort level to validate their program’s efficacy.
These outcomes are published on their website and used in other outbound communications.
Testimonials From Patients About Ciba’s Type 2 Diabetes Reversal Program
Instead of waiting several months between doctor visits and conventional lab test results, Ciba health coaches and providers can use patient-generated data for real-time biofeedback.
Data from the devices creates new opportunities for Ciba Health coaches to engage patients and guide them toward health lifestyle modification.
Additionally, patients learn to use the data from the devices themselves to make healthy corrections to diet and lifestyle.
Summary and CTA
Ciba Health has developed an industry-leading Remote Patient Monitoring program for Type 2 Diabetes built on the Heads Up connected care platform.
The program integrates the latest digital health devices from Oura, Abbott (Freestyle Libre) and Withings combined with diagnostic lab testing.
FMCA-certified health coaches are trained to manage the RPM program and integrate biometric data into patient coaching.
Ciba Health is leveraging objective clinical and lifestyle data to study outcomes as their programs scales.
Lastly, new revenue streams are now available to Ciba as Remote Patient Monitoring continues to expand.
Interested in exploring a custom-built program for your practice?